LabExpress
   ---we make your research more efficient    

PO Box 2914, Ann Arbor, MI 48106
e-mail: info@lab-express.com
Tel: 734-761-8148
Fax: 734-369-8164


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PURCHASING INFORMATION


PRICING:
    All products are reasonably priced.
    Free ground shipping for orders over $200, continental U.S.A.
    If you believe you deserve a lower rate, please call 734-761-8148 for a discussion.
ORDERS:
    Ways to order:
  • Order online;
  • e-mail to: info@lab-express.com;
  • Call 734-761-8148;
  • Fax to 734-369-8164.
  • You will receive an order confirmation including shipping info after order is processed. Please review list of items in the document for any errors.
  • Regular orders will be shipped within 24 hours.
  • Orders of agar plates will take 24-48 hours.
  • Orders of fly food are due by 8:00 am every Monday and shipped out on Tuesday and Wensday.
  • We will do the best to accommodate custom requests without hefty extra charges.
SHIPPING:
    Orders are shipped by Fedex ground when ready. We are not able to ship according to specific requested dates. You will receive an e-mail with tracking information from Fedex. Agar plates are not shipped on Thursdays or Fridays to avoid prolonged stay at Fedex stations over weekends. If you wish differently, please contact us beforhand.

BILLING:
    Cash, checks, purchase orders and major credit cards are all accepted. Monthly or bi-monthly invoices are possible for regular orders upon request.

PROBLEMS:
    If there is problem with any products, please notify us within five working days upon package receival.